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Please come to your initial installation and re-tightening sessions with your hair freshly washed (within 24 hours)


Please do not bring anyone with you to your appointment unless they are receiving services


If you are sick at any time, please reschedule  (cancellation fees apply)


For installations and re-tightenings, please bring all the meals/snacks that you will need so that you can break in place.  This will ensure time is optimized


If you must cancel, please do so 48 hrs. in advance of your appointment to avoid a cancellation fee


If you are running late, please call. If you expect to be more than 10 minutes late, please reschedule 


Your follow-on appointment should always be scheduled before you leave to ensure future availability  



Clients may pay with credit cards, PayPal, or cash - no checks


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